Out of Hours and Crisis Support
Sources of Help and Support in Emergency Situations
If you are experiencing a mental health crisis or are in immediate danger, please call 999.
The Electrical Industries Charity offers support to those in the electrical and energy sectors. However, we do not provide immediate crisis assistance.
You can call and speak to our team between 9am and 5pm, Monday to Friday on 0800 652 1618 or you can complete one of our online contact forms (link below). If you require support outside of these hours, please consider contacting one of the services listed below.
Emergency Support
Non Emergency Support
Mental Health
If you’re struggling with your mental health, you’re not alone — and support is available. Our Welfare team is here to listen on 0800 652 1618, or you can fill in an online support form. You’ll also find other helpful organisations listed below.
Homelessness
If you’re facing homelessness or are worried about your housing situation, please don’t hesitate to contact our Welfare team on 0800 652 1618 or fill in an online support form. You’ll also find links to other services that can help you find safe and secure accommodation.
Finances
If money worries are affecting you, we’re here to support you. Call our Welfare team on 0800 652 1618 or complete an online support form. We’ve also listed other organisations that may be able to help with financial advice or assistance.
Local Support
Everyone needs a helping hand from time to time. If you’re looking for support in your local area, our Welfare team can help guide you — call us on 0800 652 1618 or complete an online support form. You may also find help through some of the organisations listed below.
Food Support
If you’re struggling to access food or essentials, please reach out. Our Welfare team is here for you on 0800 652 1618, or you can complete an online support form. We’ve also shared links to food support services that may be able to help.
Domestic Abuse
If you or someone you know is experiencing domestic abuse, support is available. Please reach out to our Welfare team in confidence on 0800 652 1618 or use our online support form. We’ve also included details of trusted organisations that can help.
Welfare Benefits
Understanding and accessing the benefits you’re entitled to can be confusing — but you don’t have to figure it out alone. Contact our Welfare team on 0800 652 1618 or complete an online support form. We’ve also listed other resources that may help.
Employment
Whether you’re out of work or facing challenges in your job, our Welfare team is here to support you. Call us on 0800 652 1618 or fill in an online support form. You may also find help through the organisations below.
Relationships
Relationship difficulties can be overwhelming — but you don’t have to cope on your own. Our Welfare team is here to listen and help on 0800 652 1618, or you can reach out via an online support form. Additional support services are also listed below.