Electrical Industries Charity - Welfare & Mental Health Officer Job Vacancy

Job title: Welfare & Mental health officer

Salary: £32,000

Company description:

For over 100 years the Electrical Industries Charity (EIC) has recognised that providing individuals with access to the right support is the catalyst for creating better workplaces and industry communities. We are an Industry Charity for Industry People. Our vision is to be the leading provider offering preventative and high impact solutions, genuinely meeting the wellbeing needs of the electrical and energy industries. We do this through the provision of four workplace programmes that give the industry access to financial grants and a comprehensive range of free and confidential services. EIC programmes and services are provided to the industry thanks to company donors, sponsors, volunteer committee members and fundraisers.

Job description:

We are hiring for a Welfare & Mental Health Officer to join our welfare team. The successful applicant will under the supervision of the Welfare Team Manager, support industry members by establishing tailored support plans focused on treatment and problem solution and utilising the available charity resources and partnerships. We are seeking someone who is empathetic, works well under pressure and is effectively able to prioritise whilst providing support to individuals in need and maintaining administrative detail. The individual will also be required to facilitate regular trainings and engage with other role responsibilities; planning and organisation, building strategic partnerships and problem-solving.

We request CVs to be submitted with supporting statements (your application will not be considered without a supporting statement). Your supporting statement should demonstrate that you have read the published person specification and detail how you meet the essential and desirable criteria (as applicable) for this position. Please include your motivations for applying to join our team and take the opportunity to highlight your talents and strengths, (what you feel you can personally offer – what is unique to you – what sets you apart from your peers).

Main Duties and Responsibilities

Casework

To work with clients to tailor support plans to support their needs including but not limited to; mental health, financial, employment, family, housing and/or welfare benefits.
To adhere to the values and care objectives of the 4 charity support programmes.
Undertake any other tasks and duties that are within the scope of the post to provide the effective delivery and development of the charity’s support services.
Regularly review caseload and make recommendations concerning the support needs of the clients.
Monitor client progress and adjust support plans to meet changing needs.

Training

To facilitate trainings to industry organisations
To facilitate the MHFA training to industry organisations

Grants

Engage with service providers to ensure a long-term sustainable solution is provided to all grant recipients.
Follow assessment and administrative procedures with consideration to the most effective and productive solution to the client’s problems within the charity’s funding remit.
Assist clients with other issues or problems where these are integral to their case, and refer to other caseworkers, advisors, or specialist agencies as appropriate.

Administration

Maintain case records, on paper and on database securely adhering to GPDR policies and practice for the purpose of control and audit, continuity of case work, information retrieval, report preparation and statistical monitoring.

Development

Keep up to date with legislation, policies and procedural changes relating to the provision of mental health services, state benefits, and other relevant services.
Maintain effective liaison with relevant external agencies and other charitable organisations.

General

Alternate 0800 helpline call coverage as required.
Attend Welfare Audit Group meetings as required.
Maintain up to date records and active reporting systems.

Person Specification