We took the opportunity to catch up with Matthew Small, who is a member of our Welfare Audit Group!
How long have you been a volunteer for the Electrical Industries Charity?
I’ve been volunteering with the Electrical Industries Charity for just over two years.
What is your volunteer role for the Electrical Industries Charity?
I’m a member of the Charity’s Welfare Audit Group (WAG), which meets quarterly with the Welfare Team. Our role is to act as a critical friend – reviewing anonymised cases, assessing effectiveness, discussing emerging trends and new initiatives, and providing constructive feedback. It’s incredibly rewarding helping the Charity to ensure it continues to deliver meaningful and effective support to those who need it most across our industry.
How did you first hear about the Electrical Industries Charity?
Aico has been proudly involved with the Electrical Industries Charity for over a decade, so it was through that long-standing partnership that I first became aware of the Charity and the fantastic work they do.
What inspired you to become involved with the EIC?
I’d heard so many stories over the years about how the EIC changes lives, and that really stuck with me. For me, getting involved was about giving something back to a Charity that gives so much to our industry. With several of my colleagues already involved – either as Trustees or on regional committees – I wanted to contribute in my own way and help make a difference.
What resonates most with you about EIC’s mission and work in the electrical industry?
What really stands out to me is how the Charity provides truly holistic support – not just financial assistance, but also mental health services, counselling, and practical guidance. It’s not about giving handouts; it’s about empowering people to take those first steps forward. The Charity helps individuals regain confidence, improve their wellbeing, and get back on their feet when they need it most. That combination of compassion, practical help, and empowerment is what truly resonates with me.
As a trustee, what specific goals do you hope to achieve with EIC?
I want to continue supporting the important work of the EIC through my involvement with the WAG, acting as a critical friend and helping the Charity review, reflect, and adapt its services to meet the changing needs of our industry. This work builds on the strong foundations laid over the past 120 years, ensuring the Charity continues to provide the right support, at the right time, for those who need it most across the electrical industry.
In your opinion, what impact does EIC have on individuals and businesses within our industry?
For individuals, the Charity provides a lifeline – offering practical, emotional, and financial support during some of life’s most difficult moments. Whether it’s helping someone through a mental health challenge, financial hardship, or personal crisis, the EIC gives people the confidence and support to rebuild their lives.
For businesses, the Charity plays an equally important role by promoting wellbeing across the industry. It helps employers create supportive environments, raising awareness of the challenges many face and encouraging a culture where it’s okay to ask for help.
How do you envision the charity evolving over the next few years, and what role do you hope to play in that?
The focus of the Charity naturally evolves with the trends we see over time. In periods of financial hardship, its support is vital in helping people get back on their feet. I’ve also been really impressed by the growing focus on mental health services, which I believe will remain key in the years ahead.
As technology advances, I expect the Charity will use new tools to enhance the way it delivers support while maintaining the personal touch it’s known for. I’ll continue to support this evolution by providing feedback and friendly critique through my involvement with the WAG.
Are there any projects or future initiatives you’re particularly excited about?
I’d absolutely love to take part in one of the EIC’s Challenge for a Cause events. They’re a fantastic opportunity to come together with others from across the industry, raise vital funds for the Charity, and enjoy a truly once-in-a-lifetime experience.
Over the years, I’ve seen some incredible challenges that I would have loved to take part in … the Inca Trail and Everest Base Camp looked amazing, and as a keen cyclist, the Death Valley ride really caught my eye. I’m keeping a close watch on the events page – I just need to convince my wife and daughter to let me use some of my annual leave!
What has been the most rewarding part of your work with the EIC?
Each meeting gives me the opportunity to see firsthand the impact of the Charity’s support and the difference it makes to individuals and families across our industry. It’s a privilege to play even a small part in helping the EIC continue delivering on its mission and changing lives for the better.
What advice would you give to someone considering getting involved with EIC, either as a volunteer or supporter?
Reach out to the Charity – there are so many ways you can get involved. Whether through volunteering, fundraising, or simply spreading awareness, every contribution helps the EIC continue supporting people across our industry.
How are you marking our 120th year anniversary?
I marked the Charity’s 120th anniversary with a 20km rowing challenge back in March, raising just over £600. It was one of the hardest things I’ve ever done, but I was proud to play my part in helping the Charity to achieve its £120,000 fundraising target.



